vScription VR Getting Started

I Don't See the vScription Sidebar in Chrome

There are a couple of reasons this can happen;

  • Make sure you have installed the vScription VR extension and that it is not disabled
  • Make sure you are logged into the vScription VR extension. The icon should be colored and not black and white
  • For security reasons, Google Chrome will not allow microphone access on an non-secure page. If you don’t see the sidebar, check to make sure you are on a secure site. You can check this by making sure there is a https in front of your URL in the address bar. – I just want to note that I embarrassingly spent almost 5 minutes troubleshooting why I couldn’t select my microphone in the extension until I finally realized that I was on the non-ssl version of the site….Some sites may automatically redirect you to their SSL site if they have one but some do not 😛
  • It may be an issue specific with your EHR/EMR. We have had issues where the sidebar wasn’t displaying due to the way the page was coded but that shouldn’t be an issue anymore. If it is, please contact us an let us know what EHR you are using and we’ll get it fixed up for you.

 

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Last updated on August 16, 2018
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